Partial System Outage

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:Service BCIT (ServiceNow)   Phone:604-412-7444
Toll-Free:1-800-351-5533 (Canada & US only)

IT Services has established 2 maintenance windows to be used for performing service and/or upgrades to BCIT's Information Technology systems.

BCIT internal network: Reserved for maintenance to all major BCIT systems (e.g. Banner, Email, Network, myBCIT, etc.).
Every Saturday 18:00 - 24:00 (6pm to midnight).

BCNET (internet): Reserved for maintenance that will impact connectivity to the internet.
Every Sunday 00:00 - 06:00 (midnight to 6am).

Main BCIT Website ? Operational
BCIT Central Login ? Operational
Network Services ? Operational
Banner Self-Serve ? Operational
Banner 9 ? Operational
AppsAnywhere ? Operational
BCIT Employee Email ? Operational
myVPN (VPN) ? Operational
AccessAnywhere (VPN) Operational
myBCIT Website ? Operational
myBCIT Webmail (Students, Faculty and Staff) ? Major Outage
myBCIT Email (SMTP/IMAP) ? Operational
myBCIT Mobile App Operational
Learning Hub (D2L) ? Operational
ShareSpace ? Operational
Network File Storage ? Operational
BCIT Reporting ? Operational
PeopleAdmin ? Operational
Jabber ? Operational
Phone Systems Operational
Cherwell Service Management ? Operational
ChromeRiver ? Operational
3D Assessment Sim ? Operational
Archibus ? Operational
Computer Lab Workstations ? Operational
Microsoft 365 ? Operational
Adobe ? Operational
Commons.bcit.ca ? Operational
EV Portal ? Operational
Millennium ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Completed - The scheduled maintenance has been completed.
Mar 22, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 18:00 PDT
Scheduled - From: 6:00 pm - Saturday, 2025-March-22
To: 10:00 pm - Saturday, 2025-March-22

Work being done: Banner maintenance

Campuses affected: All Campuses

What does it mean for you?

Access to the following systems/services will be unavailable.

Students and Staff
• myBCIT Webmail
• Online Self Service (via myBCIT and direct link)
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• Course Outlines through www.bcit.ca

Action needed: none

Staff
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• Access to Employee Self Service and Employee Dashboard

Mar 19, 11:20 PDT
Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Resolved - This incident has been resolved.
Mar 19, 13:07 PDT
Update - We are continuing to investigate this issue.
Mar 19, 13:06 PDT
Investigating - The following websites are currently unavailable
bcit.ca
kb.bcit.ca (knowledge base)

Mar 19, 11:47 PDT
Mar 18, 2025

No incidents reported.