Partial System Outage

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:Service BCIT (ServiceNow)   Phone:604-412-7444
Toll-Free:1-800-351-5533 (Canada & US only)

IT Services has established 2 maintenance windows to be used for performing service and/or upgrades to BCIT's Information Technology systems.

BCIT internal network: Reserved for maintenance to all major BCIT systems (e.g. Banner, Email, Network, myBCIT, etc.).
Every Saturday 18:00 - 24:00 (6pm to midnight).

BCNET (internet): Reserved for maintenance that will impact connectivity to the internet.
Every Sunday 00:00 - 06:00 (midnight to 6am).

Main BCIT Website ? Operational
BCIT Central Login ? Operational
Network Services ? Operational
Banner Self-Serve ? Operational
Banner 9 ? Operational
AppsAnywhere ? Operational
BCIT Employee Email ? Operational
myVPN (VPN) ? Operational
AccessAnywhere (VPN) Operational
Zoom ? Operational
Workspace ? Operational
myBCIT Website ? Operational
myBCIT Webmail (Students, Faculty and Staff) ? Operational
myBCIT Email (SMTP/IMAP) ? Operational
myBCIT Mobile App Operational
The Loop (Intranet) ? Operational
Learning Hub (D2L) ? Operational
ShareSpace ? Operational
SFTP ShareIn/Out ? Major Outage
Network File Storage ? Operational
BCIT Reporting ? Operational
PeopleAdmin ? Operational
Jabber ? Operational
Phone Systems Operational
Cherwell Service Management ? Operational
ChromeRiver ? Operational
HSPnet Alberta ? Operational
HSPnet British Columbia ? Operational
HSPnet Manitoba ? Operational
HSPnet Nova Scotia ? Operational
HSPnet Ontario ? Operational
HSPnet Quebec ? Operational
HSPnet Saskatchewan ? Operational
3D Assessment Sim ? Operational
Archibus ? Operational
Computer Lab Workstations ? Operational
Microsoft 365 ? Operational
Adobe ? Operational
Commons.bcit.ca ? Operational
EV Portal ? Operational
Millennium ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Banner Maintenance Nov 29, 2024 12:29 - Dec 1, 2024 12:29 PST
From: 6:00 pm - Friday, November 29 2024
To: 6:00 pm - Sunday, December 01 2024
Note: this work is being scheduled outside the maintenance window due to requirements for testing and verfication.

Work being done: Banner maintenance

Campuses affected: All Campuses

What does it mean for you?

Access to the following systems/services will be unavailable.

Students and Staff
• Online Self Service (via myBCIT)
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• Course Outlines through www.bcit.ca

Action needed: none

Staff
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• Access to Employee Self Service and Employee Dashboard

Posted on Nov 20, 2024 - 13:14 PST
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Completed - The scheduled maintenance has been completed.
Nov 12, 21:16 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:00 PST
Scheduled - The Loop (Intranet) will be offline for scheduled maintenance from 9pm to 10pm on November 12.
Nov 12, 20:53 PST
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.