All Systems Operational
About This Site
If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:
| Web: | IT Service Catalogue | Phone: | 604-412-7444 |
| E-mail: | itshelp@bcit.ca | Toll-Free: | 1-800-351-5533 (Canada & US only) |
IT Services has established 2 maintenance windows to be used for performing service and/or upgrades to BCIT's Information Technology systems.
BCIT internal network: Reserved for maintenance to all major BCIT systems (e.g. Banner, Email, Network, myBCIT, etc.).
Every Saturday 18:00 - 24:00 (6pm to midnight).
BCNET (internet): Reserved for maintenance that will impact connectivity to the internet.
Every Sunday 00:00 - 06:00 (midnight to 6am).
Main BCIT Website
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Operational
BCIT Central Login
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Operational
Network Services
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Operational
Banner Self-Serve
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Operational
Banner 9
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Operational
AppsAnywhere
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Operational
BCIT Employee Email
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Operational
myVPN (VPN)
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Operational
AccessAnywhere (VPN)
Operational
Zoom
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Operational
Workspace
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Operational
myBCIT Website
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Operational
myBCIT Webmail (Students, Faculty and Staff)
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Operational
myBCIT Email (SMTP/IMAP)
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Operational
myBCIT Mobile App
Operational
The Loop (Intranet)
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Operational
Learning Hub (D2L)
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Operational
ShareFile
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Operational
ShareSpace
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Operational
SFTP ShareIn/Out
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Operational
Network File Storage
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Operational
BCIT Reporting
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Operational
PeopleAdmin
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Operational
WebEx
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Operational
Jabber
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Operational
Phone Systems
Operational
Cherwell Service Management
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Operational
ChromeRiver
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Operational
HSPnet Alberta
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Operational
HSPnet British Columbia
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Operational
HSPnet Manitoba
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Operational
HSPnet Nova Scotia
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Operational
HSPnet Ontario
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Operational
HSPnet Quebec
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Operational
HSPnet Saskatchewan
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Operational
3D Assessment Sim
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Operational
Archibus
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Operational
Computer Lab Workstations
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Operational
Microsoft 365
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cherwell Service Management - Upgrade Maintenance
Jun 3, 2023 09:00-11:00 PDT
We will be undergoing scheduled maintenance during this time.
Posted on May 31, 2023 - 15:31 PDT
Posted on May 31, 2023 - 15:31 PDT
Banner Maintenance - 6:00 pm - Friday, June 9th to 12:00 pm (noon) - Saturday, June 10th, 2023
Jun 9, 2023 18:00 - Jun 10, 2023 12:00 PDT
From: 6:00 pm - Friday, June 9th
To: 12:00 pm (noon) - Saturday, June 10th, 2023
Note:
Due to the requirements for testing and data verification this upgrade occurs outside the weekly maintenance window.
Work being done: Banner maintenance
Campuses affected: All Campuses
What does it mean for you?
Access to the following systems/services will be unavailable.
Students and Staff
• Online Self Service (via myBCIT)
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• Course Outlines through www.bcit.ca
Action needed: none
Staff
• Banner and Banner Document Imaging (XTender)
• HR Data Warehouse
• TM1
• BCIT Reporting (Cognos)
• Archibus
• Millenium Web Requisitioning
• Contract Analyst
• Financial Aid
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• PTS Contracts
Action needed: none
If you have any questions about this outage, please contact the Technology Service Desk at 604-412-7444 (select option #1).
Posted on May 31, 2023 - 14:03 PDT
To: 12:00 pm (noon) - Saturday, June 10th, 2023
Note:
Due to the requirements for testing and data verification this upgrade occurs outside the weekly maintenance window.
Work being done: Banner maintenance
Campuses affected: All Campuses
What does it mean for you?
Access to the following systems/services will be unavailable.
Students and Staff
• Online Self Service (via myBCIT)
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• Course Outlines through www.bcit.ca
Action needed: none
Staff
• Banner and Banner Document Imaging (XTender)
• HR Data Warehouse
• TM1
• BCIT Reporting (Cognos)
• Archibus
• Millenium Web Requisitioning
• Contract Analyst
• Financial Aid
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• PTS Contracts
Action needed: none
If you have any questions about this outage, please contact the Technology Service Desk at 604-412-7444 (select option #1).
Posted on May 31, 2023 - 14:03 PDT
System Maintenance - Saturday June 10: 4:00 p.m. - 11:45 p.m.
Jun 10, 2023 16:00-23:45 PDT
From: 4:00 pm - Saturday, June 10th
To: 11:45 pm - Saturday, June 10th, 2023
Note: Due to the complex nature of this maintenance, work will begin two hours before the weekly maintenance window.
The following services will be unavailable during the maintenance period:
Burnaby on-prem exchange
Banner9
Banner SSO
Banner Ethos
BCIT BitBucket (GIT)
ITS Docs
Student Mail
DUO Proxy
BCIT Public web
ICES
CAF IDP Proxy
SailPoint IIQ
ITS Jenkins
ITS Jira
Loop
MyBCIT
MySQL cluster
BBY DNS servers
BBY Time server
OpenShift
PGSQL cluster
SMTP gateway
Splunk
Nessus Scanners
Posted on May 31, 2023 - 14:12 PDT
To: 11:45 pm - Saturday, June 10th, 2023
Note: Due to the complex nature of this maintenance, work will begin two hours before the weekly maintenance window.
The following services will be unavailable during the maintenance period:
Burnaby on-prem exchange
Banner9
Banner SSO
Banner Ethos
BCIT BitBucket (GIT)
ITS Docs
Student Mail
DUO Proxy
BCIT Public web
ICES
CAF IDP Proxy
SailPoint IIQ
ITS Jenkins
ITS Jira
Loop
MyBCIT
MySQL cluster
BBY DNS servers
BBY Time server
OpenShift
PGSQL cluster
SMTP gateway
Splunk
Nessus Scanners
Posted on May 31, 2023 - 14:12 PDT
Maintenance: CUCM/IM&P services
Jun 17, 2023 18:00-20:00 PDT
There will be potentially short outages to CUCM/IM&P services during this maintenance.
Posted on May 31, 2023 - 15:35 PDT
Posted on May 31, 2023 - 15:35 PDT