All Systems Operational

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:IT Service Catalogue   Phone:604-412-7444
E-mail:itshelp@bcit.ca   Toll-Free:1-800-351-5533 (Canada & US only)

IT Services has established 2 maintenance windows to be used for performing service and/or upgrades to BCIT's Information Technology systems.

BCIT internal network: Reserved for maintenance to all major BCIT systems (e.g. Banner, Email, Network, myBCIT, etc.).
Every Saturday 18:00 - 24:00 (6pm to midnight).

BCNET (internet): Reserved for maintenance that will impact connectivity to the internet.
Every Sunday 00:00 - 06:00 (midnight to 6am).

Main BCIT Website ? Operational
BCIT Central Login ? Operational
Network Services ? Operational
Banner Self-Serve ? Operational
Banner 9 ? Operational
AppsAnywhere ? Operational
BCIT Employee Email ? Operational
myVPN (VPN) ? Operational
AccessAnywhere (VPN) Operational
Zoom ? Operational
Workspace ? Operational
myBCIT Website ? Operational
myBCIT Webmail (Students, Faculty and Staff) ? Operational
myBCIT Email (SMTP/IMAP) ? Operational
myBCIT Mobile App Operational
The Loop (Intranet) ? Operational
Learning Hub (D2L) ? Operational
ShareSpace ? Operational
SFTP ShareIn/Out ? Operational
Network File Storage ? Operational
BCIT Reporting ? Operational
PeopleAdmin ? Operational
Jabber ? Operational
Phone Systems Operational
Cherwell Service Management ? Operational
ChromeRiver ? Operational
HSPnet Alberta ? Operational
HSPnet British Columbia ? Operational
HSPnet Manitoba ? Operational
HSPnet Nova Scotia ? Operational
HSPnet Ontario ? Operational
HSPnet Quebec ? Operational
HSPnet Saskatchewan ? Operational
3D Assessment Sim ? Operational
Archibus ? Operational
Computer Lab Workstations ? Operational
Microsoft 365 ? Operational
Adobe ? Operational
Commons.bcit.ca ? Operational
EV Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
AppsAnywhere Scheduled Maintenance Jun 20, 2024 07:00-08:00 PDT
Please note that AppsAnywhere will be undergoing maintenance on Thursday June 20th, 2024 from 7:00am to 8:00am. During this time, AppsAnywhere will be unavailable for use.
Posted on Jun 14, 2024 - 09:25 PDT
From: 6:00 pm - Saturday, June 22, 2024
To: 10:00 pm - Saturday, June 22, 2024

Work being done: Banner maintenance

Campuses affected: All Campuses

What does it mean for you?
Access to the following systems/services will be unavailable.

Students and Staff
• Online Self Service (via myBCIT)
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• Course Outlines through www.bcit.ca

Action needed: none

Staff
• Banner and Banner Document Imaging (XTender)
• HR Data Warehouse
• TM1
• BCIT Reporting (Cognos)
• Archibus
• Millenium Web Requisitioning
• Contract Analyst
• Financial Aid
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• PTS Contracts

Action needed: none

If you have any questions about this outage, please contact the Technology Service Desk at 604-412-7444 (select option #1).

Posted on Jun 13, 2024 - 10:03 PDT
BMC

BBY:
CARI

NW04

SE14
SE16
SE30
SE40
SE41
SE42
SE50
Test Huts (SE51-SE53)
SW09
Student Housing (SW10-SW16)

Posted on Jun 12, 2024 - 13:48 PDT
Past Incidents
Jun 19, 2024

No incidents reported today.

Jun 18, 2024

No incidents reported.

Jun 17, 2024
Completed - The scheduled maintenance has been completed.
Jun 17, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 22:00 PDT
Scheduled - We will be performing network maintenance in the following buildings starting at 10:00pm:

NE25
• NE7
• NE8
• NE9
• NE10
• NE12
• NE16
• NE18
• NE20
• NE22
• NE23
• NE24
• NE25
• NE28

SW03
• SW01
• SW02
• SW03
• SW05
• SE08

SE06
• SE01
• SE02
• SE04
• SE06
• CHS (campus hydro station)

Jun 13, 09:35 PDT
Jun 16, 2024
Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Resolved - The Main (604-434-5734) and Registration (604-434-1610) phone numbers are now operational.
Jun 12, 17:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 15:27 PDT
Identified - We have identified the issue and are currently working with Bell Services to resolve the issue. Service restoration will occur shortly.
Jun 12, 13:30 PDT
Jun 11, 2024

No incidents reported.

Jun 10, 2024
Completed - The scheduled maintenance has been completed.
Jun 10, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 5, 12:00 PDT
Scheduled - We will be performing network maintenance in the following buildings starting at 10:00pm:

• NE01
• NE02
• NE03
• NE04
• NE06
• NW01
• NW03
• NW04
• NW05
• NW06


Impact:

Outages for both the wired and wireless networks in these buldings.

All connectivity will resume when the maintenance is complete.

Jun 4, 09:18 PDT
Jun 9, 2024
Completed - The scheduled maintenance has been completed.
Jun 9, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 22:00 PDT
Scheduled - We will be performing network maintenance in the following buildings starting at 10:00pm:

DTC
AIC
ATC
NE12
NE16
NE18
NE22
NE23
NE24
NE25
NE28


Impact:

Outages for both the wired and wireless networks in these buldings.

All connectivity will resume when the maintenance is complete.

Jun 5, 14:20 PDT
Jun 8, 2024
Completed - The scheduled maintenance has been completed.
Jun 8, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 18:00 PDT
Scheduled - From: 6:00 pm - Saturday, June 8, 2024
To: 10:00 pm - Saturday, June 8, 2024

Work being done: BCIT Reporting Database maintenance

Campuses affected: All Campuses

What does it mean for you?

Access to the following systems/services may be unavailable.

Students and Staff
• myBCIT
Action needed: none

Staff
• BCIT Reporting (Cognos)
Action needed: none

If you have any questions about this outage, please contact the Technology Service Desk at 604-412-7444 (select option #1).

Jun 6, 08:16 PDT
Completed - The scheduled maintenance has been completed.
Jun 8, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 22:00 PDT
Scheduled - We will be performing network maintenance in the following buildings starting at 10:00pm:

Affected Campus/Building:
SE01
SE02
SE04
SE06
GWRS ( Campus Hydro station )
SE08
SW01
SW02
SW03
SW05
NE07
NE08
NE09
NE10


Impact:

Outages for both the wired and wireless networks in these buldings.

All connectivity will resume when the maintenance is complete.

Jun 5, 11:55 PDT
Jun 7, 2024
Completed - The scheduled maintenance has been completed.
Jun 7, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 06:00 PDT
Scheduled - Wired internet connections for Student Housing (SW10,11,12,13,14,15,16)

2024-June-07
from 6:00am to 8:00am

During this maintenance the wired network in Student Housing will be unavailable.
The wireless network in Student Housing will not be impacted.

May 27, 12:18 PDT
Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.