All Systems Operational

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:Technology Service Desk   Phone:604-412-7444
E-mail:techhelp@bcit.ca   Toll-Free:1-800-351-5533 (Canada & US only)

The IT Services Maintenance Window is every Saturday from 6:00p.m. to midnight.

Main BCIT Website ? Operational
BCIT Central Login ? Operational
Network Services ? Operational
Banner Self-Serve ? Operational
Banner ? Operational
AppsAnywhere ? Operational
BCIT Employee Email ? Operational
myVPN (VPN) ? Operational
AccessAnywhere (VPN) Operational
Zoom ? Operational
Workspace ? Operational
myBCIT Website ? Operational
myBCIT Webmail (Students, Faculty and Staff) ? Operational
myBCIT Email (SMTP/IMAP) ? Operational
myBCIT Mobile App Operational
The Loop (Intranet) ? Operational
Learning Hub (D2L) ? Operational
ShareFile ? Operational
ShareSpace ? Operational
BCIT U-Pass Login ? Operational
SFTP ShareIn/Out ? Operational
Network File Storage ? Operational
BCIT Reporting ? Operational
PeopleAdmin ? Operational
WebEx ? Operational
Jabber ? Operational
Phone Systems Operational
Cherwell Service Management ? Operational
ChromeRiver ? Operational
HSPnet Alberta ? Operational
HSPnet British Columbia ? Operational
HSPnet Manitoba ? Operational
HSPnet Nova Scotia ? Operational
HSPnet Ontario ? Operational
HSPnet Quebec ? Operational
HSPnet Saskatchewan ? Operational
3D Assessment Sim ? Operational
Archibus ? Operational
Banner 9 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Maintenance - 2021-March-07 Mar 7, 22:00 - Mar 8, 02:00 PST
There will be intermittent outages as IT Services staff perform required work to facilitate network hardware upgrades planned for later in 2021.
Posted on Mar 2, 12:33 PST
Past Incidents
Mar 7, 2021
Completed - The scheduled maintenance has been completed.
Mar 7, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 04:01 PST
Scheduled - Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
Mar 1, 06:37 PST
Mar 6, 2021

No incidents reported.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021
Completed - The scheduled maintenance has been completed.
Mar 3, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 22:02 PST
Scheduled - There will be intermittent outages as IT Services staff perform required work to facilitate network hardware upgrades planned for later in 2021.
Mar 2, 12:33 PST
Completed - The scheduled maintenance has been completed.
Mar 3, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 22:02 PST
Update - We will be undergoing scheduled maintenance during this time.
Mar 2, 12:34 PST
Scheduled - There may be intermittent outages for network connectivity/access as IT Services staff perform work required to facilitate network hardware upgrades planned for later in 2021.
Mar 2, 12:21 PST
Mar 2, 2021
Mar 1, 2021
Completed - The scheduled maintenance has been completed.
Mar 1, 07:03 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 16:03 PST
Scheduled - All windows servers will be undergoing maintenance over the weekend period. Some services may experience brief rolling outages with work to be completed by 7am Monday, March 1.
Feb 26, 16:02 PST
Completed - The scheduled maintenance has been completed.
Mar 1, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 22:00 PST
Scheduled - There will be intermittent outages as IT Services staff perform required work to facilitate network hardware upgrades planned for later in 2021.
Feb 24, 14:46 PST
Feb 28, 2021
Completed - The scheduled maintenance has been completed.
Feb 28, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 14:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 24, 14:24 PST
Scheduled - From: 2:00 PM Friday, 2021-February-26
To: 2:00 PM Saturday, 2021-February-27
This work is being performed outside the maintenance window to allow for backup and verification.

Work being done:
Upgrade to new version of Archibus.

What does it mean for you?
Archibus will be unavailable for the duration of this outage.
For emergencies please contact:
Phone: 604-432-8777 (24-hours)
Email: BCITfixit@bcit.ca
Feb 24, 12:49 PST
Completed - The scheduled maintenance has been completed.
Feb 28, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 04:00 PST
Scheduled - Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
Feb 22, 06:37 PST
Feb 27, 2021
Completed - The scheduled maintenance has been completed.
Feb 27, 22:07 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 18:00 PST
Scheduled - From: 6:00 PM Saturday, 2021-February-27
To: 10:00 PM Saturday, 2021-February-27

HSPNet databases are being migrated to new hardware infrastructure.
There may be intermittent outages for HSPNet during this migration.
Feb 24, 11:42 PST
Feb 26, 2021
Completed - The scheduled maintenance has been completed.
Feb 26, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 22:01 PST
Scheduled - There will be intermittent outages as IT Services staff perform required work to facilitate network hardware upgrades planned for later in 2021.
Feb 24, 14:41 PST
Feb 25, 2021
Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021
Completed - The scheduled maintenance has been completed.
Feb 21, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 04:01 PST
Scheduled - Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
Feb 15, 06:37 PST