All Systems Operational

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:Technology Service Desk   Phone:604-412-7444
E-mail:techhelp@bcit.ca   Toll-Free:1-800-351-5533 (Canada & US only)

The IT Services Maintenance Window is every Saturday from 6:00p.m. to midnight.

Main BCIT Website ? Operational
BCIT Central Login ? Operational
Network Services ? Operational
Banner Self-Serve ? Operational
Banner 8 ? Operational
Banner 9 Operational
AppsAnywhere ? Operational
BCIT Employee Email ? Operational
myVPN (VPN) ? Operational
AccessAnywhere (VPN) Operational
Zoom ? Operational
Workspace ? Operational
myBCIT Website ? Operational
myBCIT Webmail (Students, Faculty and Staff) ? Operational
myBCIT Email (SMTP/IMAP) ? Operational
myBCIT Mobile App Operational
The Loop (Intranet) ? Operational
Learning Hub (D2L) ? Operational
ShareFile ? Operational
ShareSpace ? Operational
BCIT U-Pass Login ? Operational
SFTP ShareIn/Out ? Operational
Network File Storage ? Operational
BCIT Reporting ? Operational
PeopleAdmin ? Operational
WebEx ? Operational
Jabber ? Operational
Phone Systems Operational
Cherwell Service Management ? Operational
ChromeRiver ? Operational
HSPnet Alberta ? Operational
HSPnet British Columbia ? Operational
HSPnet Manitoba ? Operational
HSPnet Nova Scotia ? Operational
HSPnet Ontario ? Operational
HSPnet Quebec ? Operational
HSPnet Saskatchewan ? Operational
3D Assessment Sim ? Operational
Archibus ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Wireless Network Maintenance Apr 17, 18:00-23:59 PDT
The BCIT Wireless network and myVPN services may experience intermittent outages during the maintenance window
Posted on Apr 16, 13:50 PDT
Network Maintenance - 2021-April-17 Apr 17, 22:00 - Apr 18, 03:00 PDT
There may be intermittent outages as IT Services staff perform required work to facilitate network hardware upgrades planned for later in 2021.

Impacted services include:
> myVPN,
> BCIT wireless network (this will impact residents in BCIT Housing)
> BCIT wired network
Posted on Apr 14, 13:19 PDT
Past Incidents
Apr 17, 2021

No incidents reported today.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021
Completed - The scheduled maintenance has been completed.
Apr 14, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:01 PDT
Scheduled - There may be intermittent outages as IT Services staff perform required work to facilitate network hardware upgrades planned for later in 2021.

Impacted services include:
> myVPN,
> BCIT wireless network (this will impact residents in BCIT Housing)
> BCIT wired network
Apr 13, 10:54 PDT
Apr 13, 2021
Apr 12, 2021

No incidents reported.

Apr 11, 2021
Completed - The scheduled maintenance has been completed.
Apr 11, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 19:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 9, 13:15 PDT
Scheduled - There will be intermittent outages to the wireless network as a code upgrade is required to comply with vendor recommendations to fix issues that have been reported (especially in student residences).

Impacted services include:
> myVPN
> BCIT wireless network (this will impact residents in BCIT Housing)
Apr 9, 13:08 PDT
Apr 10, 2021
Resolved - The BCIT employee email has been restored.
Apr 10, 07:50 PDT
Update - A fix has been implemented and we are monitoring the results. Most of the mail service has been restored but there may still be some minor interruptions.
Apr 9, 22:31 PDT
Monitoring - A fix has been implemented and we are monitoring the results. Most of the mail service has been restored but there may still be some minor interruptions.
Apr 9, 21:01 PDT
Update - BCIT Employee email (@bcit.ca) continues to be unavailable. The Mail team is investigating and working to resolve the issue. The next update will be at 9PM this evening.
Apr 9, 17:29 PDT
Update - BCIT Employee email (@bcit.ca) continues to be unavailable. The Mail team is investigating and working to resolve the issue.
Apr 9, 16:43 PDT
Update - We are continuing to investigate this issue.
Apr 9, 14:56 PDT
Update - We are continuing to investigate this issue.
Apr 9, 13:08 PDT
Investigating - Exchange Server is currently not available. BCIT Employee email (@bcit.ca) is down. Exchange team is working on this issue.
Apr 9, 13:08 PDT
Apr 9, 2021
Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021
Completed - The scheduled maintenance has been completed.
Apr 4, 01:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 21:00 PDT
Scheduled - There will be intermittent outages as IT Services staff perform required work to facilitate network hardware upgrades planned for later in 2021.

Impacted services include:
> myVPN,
> BCIT wireless network (this will impact residents in BCIT Housing)
Apr 1, 07:44 PDT
Apr 3, 2021
Completed - The scheduled maintenance has been completed.
Apr 3, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 18:00 PDT
Scheduled - From: 6:00 pm - Saturday, April 3, 2021
To: 6:300 pm - Saturday, April 3, 2021

Work being done: Banner maintenance

Campuses affected: All Campuses

What does it mean for you?

There will be a minor outage during this maintenance window and access to the following systems/services will be unavailable during that period:

Students and Staff
• Online Self Service (via myBCIT)
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• Course Outlines through www.bcit.ca

Action needed: none

Staff
• Banner and Banner Document Imaging (XTender)
• HR Data Warehouse
• TM1
• BCIT Reporting (Cognos)
• Archibus
• Millenium Web Requisitioning
• Contract Analyst
• Financial Aid
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• PTS Contracts
• CAS Authentication

Action needed: none

If you have any questions about this outage, please contact the Technology Service Desk at 604-412-7444 (select option #1).
Apr 1, 07:54 PDT