British Columbia Institute of Technology Status

All Systems Operational

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:	Technology Service Desk	Phone:	604-412-7444
E-mail:	techhelp@bcit.ca	Toll-Free:	1-800-351-5533 (Canada & US only)

The IT Services Maintenance Window is every Saturday from 6:00p.m. to midnight.

Main BCIT Website Operational

BCIT Central Login Operational

Network Services Operational

Banner Self-Serve Operational

Banner 8 Operational

Banner 9 Operational

AppsAnywhere Operational

BCIT Employee Email Operational

myVPN (VPN) Operational

AccessAnywhere (VPN) Operational

Zoom Operational

Workspace Operational

myBCIT Website Operational

myBCIT Webmail (Students, Faculty and Staff) Operational

myBCIT Email (SMTP/IMAP) Operational

myBCIT Mobile App Operational

The Loop (Intranet) Operational

Learning Hub (D2L) Operational

ShareFile Operational

ShareSpace Operational

BCIT U-Pass Login Operational

SFTP ShareIn/Out Operational

Network File Storage Operational

BCIT Reporting Operational

PeopleAdmin Operational

WebEx Operational

Jabber Operational

Phone Systems Operational

Cherwell Service Management Operational

ChromeRiver Operational

HSPnet Alberta Operational

HSPnet British Columbia Operational

HSPnet Manitoba Operational

HSPnet Nova Scotia Operational

HSPnet Ontario Operational

HSPnet Quebec Operational

HSPnet Saskatchewan Operational

3D Assessment Sim Operational

Archibus Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Wireless Network Maintenance Apr 17, 18:00-23:59 PDT

The BCIT Wireless network and myVPN services may experience intermittent outages during the maintenance window
Posted on Apr 16, 13:50 PDT

Network Maintenance - 2021-April-17 Apr 17, 22:00 - Apr 18, 03:00 PDT

There may be intermittent outages as IT Services staff perform required work to facilitate network hardware upgrades planned for later in 2021.

Impacted services include:
> myVPN,
> BCIT wireless network (this will impact residents in BCIT Housing)
> BCIT wired network
Posted on Apr 14, 13:19 PDT

Past Incidents

Apr 17, 2021

No incidents reported today.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

Network Maintenance : 2021-April-13

Completed - The scheduled maintenance has been completed.
Apr 14, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:01 PDT

Scheduled - There may be intermittent outages as IT Services staff perform required work to facilitate network hardware upgrades planned for later in 2021.

Impacted services include:
> myVPN,
> BCIT wireless network (this will impact residents in BCIT Housing)
> BCIT wired network
Apr 13, 10:54 PDT

Apr 13, 2021

Apr 12, 2021

No incidents reported.

Apr 11, 2021

Network Maintenance : 2021-April-10

Completed - The scheduled maintenance has been completed.
Apr 11, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 19:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 9, 13:15 PDT

Scheduled - There will be intermittent outages to the wireless network as a code upgrade is required to comply with vendor recommendations to fix issues that have been reported (especially in student residences).

Impacted services include:
> myVPN
> BCIT wireless network (this will impact residents in BCIT Housing)
Apr 9, 13:08 PDT

Apr 10, 2021

BCIT Employee Email is being restored

Resolved - The BCIT employee email has been restored.
Apr 10, 07:50 PDT

Update - A fix has been implemented and we are monitoring the results. Most of the mail service has been restored but there may still be some minor interruptions.
Apr 9, 22:31 PDT

Monitoring - A fix has been implemented and we are monitoring the results. Most of the mail service has been restored but there may still be some minor interruptions.
Apr 9, 21:01 PDT

Update - BCIT Employee email (@bcit.ca) continues to be unavailable. The Mail team is investigating and working to resolve the issue. The next update will be at 9PM this evening.
Apr 9, 17:29 PDT

Update - BCIT Employee email (@bcit.ca) continues to be unavailable. The Mail team is investigating and working to resolve the issue.
Apr 9, 16:43 PDT

Update - We are continuing to investigate this issue.
Apr 9, 14:56 PDT

Update - We are continuing to investigate this issue.
Apr 9, 13:08 PDT

Investigating - Exchange Server is currently not available. BCIT Employee email (@bcit.ca) is down. Exchange team is working on this issue.
Apr 9, 13:08 PDT

Apr 9, 2021

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

Network Maintenance : 2021-April-3

Completed - The scheduled maintenance has been completed.
Apr 4, 01:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 21:00 PDT

Scheduled - There will be intermittent outages as IT Services staff perform required work to facilitate network hardware upgrades planned for later in 2021.

Impacted services include:
> myVPN,
> BCIT wireless network (this will impact residents in BCIT Housing)
Apr 1, 07:44 PDT

Apr 3, 2021

Banner Maintenance - Saturday 2021-April-3

Completed - The scheduled maintenance has been completed.
Apr 3, 18:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 18:00 PDT

Scheduled - From: 6:00 pm - Saturday, April 3, 2021
To: 6:300 pm - Saturday, April 3, 2021

Work being done: Banner maintenance

Campuses affected: All Campuses

What does it mean for you?

There will be a minor outage during this maintenance window and access to the following systems/services will be unavailable during that period:

Students and Staff
• Online Self Service (via myBCIT)
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• Course Outlines through www.bcit.ca

Action needed: none

Staff
• Banner and Banner Document Imaging (XTender)
• HR Data Warehouse
• TM1
• BCIT Reporting (Cognos)
• Archibus
• Millenium Web Requisitioning
• Contract Analyst
• Financial Aid
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• PTS Contracts
• CAS Authentication

Action needed: none

If you have any questions about this outage, please contact the Technology Service Desk at 604-412-7444 (select option #1).
Apr 1, 07:54 PDT