All Systems Operational

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:Technology Service Desk   Phone:604-412-7444
E-mail:techhelp@bcit.ca   Toll-Free:1-800-351-5533 (Canada & US only)

The IT Services Maintenance Window is every Saturday from 6:00p.m. to midnight.

Main BCIT Website ? Operational
BCIT Central Login ? Operational
Network Services ? Operational
Banner Self-Serve ? Operational
Banner ? Operational
AppsAnywhere ? Operational
BCIT Employee Email ? Operational
myVPN (VPN) ? Operational
AccessAnywhere (VPN) Operational
Zoom ? Operational
Workspace ? Operational
myBCIT Website ? Operational
myBCIT Webmail (Students, Faculty and Staff) ? Operational
myBCIT Email (SMTP/IMAP) ? Operational
myBCIT Mobile App Operational
The Loop (Intranet) ? Operational
Learning Hub (D2L) ? Operational
ShareFile ? Operational
ShareSpace ? Operational
BCIT U-Pass Login ? Operational
SFTP ShareIn/Out ? Operational
Network File Storage ? Operational
BCIT Reporting ? Operational
PeopleAdmin ? Operational
WebEx ? Operational
Jabber ? Operational
Phone Systems Operational
Cherwell Service Management ? Operational
ChromeRiver ? Operational
HSPnet Alberta ? Operational
HSPnet British Columbia ? Operational
HSPnet Manitoba ? Operational
HSPnet Nova Scotia ? Operational
HSPnet Ontario ? Operational
HSPnet Quebec ? Operational
HSPnet Saskatchewan ? Operational
Marqui CMS ? Operational
3D Assessment Sim ? Operational
Archibus ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Weekly Oracle Restart Jan 24, 04:00-04:30 PST
Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
Posted on Jan 18, 06:37 PST
Past Incidents
Jan 22, 2021

No incidents reported today.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021
Banner 9 not responding for multiple customers and Service Desk Analysts
Resolved - Banner 9 is again functional
Jan 19, 16:08 PST
Investigating - Banner 9 not responding for multiple customers and Service Desk Analysts - No ETA for resolution at this time
Jan 19, 15:12 PST
Jan 18, 2021

No incidents reported.

Jan 17, 2021
Weekly Oracle Restart
Completed - The scheduled maintenance has been completed.
Jan 17, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 04:00 PST
Scheduled - Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
Jan 11, 06:37 PST
Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021
Weekly Oracle Restart
Completed - The scheduled maintenance has been completed.
Jan 10, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 04:01 PST
Scheduled - Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
Jan 4, 06:37 PST
Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

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