All Systems Operational

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:IT Service Catalogue   Phone:604-412-7444
E-mail:itshelp@bcit.ca   Toll-Free:1-800-351-5533 (Canada & US only)

IT Services has established 2 maintenance windows to be used for performing service and/or upgrades to BCIT's Information Technology systems.

BCIT internal network: Reserved for maintenance to all major BCIT systems (e.g. Banner, Email, Network, myBCIT, etc.).
Every Saturday 18:00 - 24:00 (6pm to midnight).

BCNET (internet): Reserved for maintenance that will impact connectivity to the internet.
Every Sunday 00:00 - 06:00 (midnight to 6am).

Main BCIT Website ? Operational
BCIT Central Login ? Operational
Network Services ? Operational
Banner Self-Serve ? Operational
Banner 9 ? Operational
AppsAnywhere ? Operational
BCIT Employee Email ? Operational
myVPN (VPN) ? Operational
AccessAnywhere (VPN) Operational
Zoom ? Operational
Workspace ? Operational
myBCIT Website ? Operational
myBCIT Webmail (Students, Faculty and Staff) ? Operational
myBCIT Email (SMTP/IMAP) ? Operational
myBCIT Mobile App Operational
The Loop (Intranet) ? Operational
Learning Hub (D2L) ? Operational
ShareSpace ? Operational
SFTP ShareIn/Out ? Operational
Network File Storage ? Operational
BCIT Reporting ? Operational
PeopleAdmin ? Operational
Jabber ? Operational
Phone Systems Operational
Cherwell Service Management ? Operational
ChromeRiver ? Operational
HSPnet Alberta ? Operational
HSPnet British Columbia ? Operational
HSPnet Manitoba ? Operational
HSPnet Nova Scotia ? Operational
HSPnet Ontario ? Operational
HSPnet Quebec ? Operational
HSPnet Saskatchewan ? Operational
3D Assessment Sim ? Operational
Archibus ? Operational
Computer Lab Workstations ? Operational
Microsoft 365 ? Operational
Adobe ? Operational
Commons.bcit.ca ? Operational
EV Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2024

No incidents reported today.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024
Completed - The scheduled maintenance has been completed.
Apr 20, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 14:00 PDT
Scheduled - On Saturday, April 20th, starting at 3:00 pm/7:00 pm UTC, ChromeRiver will perform their regularly scheduled maintenance.
Apr 6, 16:59 PDT
Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Resolved - Service restored
Apr 17, 13:28 PDT
Update - We are continuing to investigate this issue.
Apr 17, 12:52 PDT
Update - We are continuing to investigate this issue.
Apr 17, 11:08 PDT
Investigating - Users report that they can't send or receive messages at all. This issue occurs in all Exchange Online connection methods. This is a nation-wide issue affecting all Outlook Online users in Canada. Microsoft is working on this issue. Sorry for any inconvenience.
Apr 17, 10:38 PDT
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.