All Systems Operational

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:IT Service Catalogue   Phone:604-412-7444
E-mail:itshelp@bcit.ca   Toll-Free:1-800-351-5533 (Canada & US only)

IT Services has established 2 maintenance windows to be used for performing service and/or upgrades to BCIT's Information Technology systems.

BCIT internal network: Reserved for maintenance to all major BCIT systems (e.g. Banner, Email, Network, myBCIT, etc.).
Every Saturday 18:00 - 24:00 (6pm to midnight).

BCNET (internet): Reserved for maintenance that will impact connectivity to the internet.
Every Sunday 00:00 - 06:00 (midnight to 6am).

Main BCIT Website ? Operational
BCIT Central Login ? Operational
Network Services ? Operational
Banner Self-Serve ? Operational
Banner 9 ? Operational
AppsAnywhere ? Operational
BCIT Employee Email ? Operational
myVPN (VPN) ? Operational
AccessAnywhere (VPN) Operational
Zoom ? Operational
Workspace ? Operational
myBCIT Website ? Operational
myBCIT Webmail (Students, Faculty and Staff) ? Operational
myBCIT Email (SMTP/IMAP) ? Operational
myBCIT Mobile App Operational
The Loop (Intranet) ? Operational
Learning Hub (D2L) ? Operational
ShareSpace ? Operational
SFTP ShareIn/Out ? Operational
Network File Storage ? Operational
BCIT Reporting ? Operational
PeopleAdmin ? Operational
Jabber ? Operational
Phone Systems Operational
Cherwell Service Management ? Operational
ChromeRiver ? Operational
HSPnet Alberta ? Operational
HSPnet British Columbia ? Operational
HSPnet Manitoba ? Operational
HSPnet Nova Scotia ? Operational
HSPnet Ontario ? Operational
HSPnet Quebec ? Operational
HSPnet Saskatchewan ? Operational
3D Assessment Sim ? Operational
Archibus ? Operational
Computer Lab Workstations ? Operational
Microsoft 365 ? Operational
Adobe ? Operational
Commons.bcit.ca ? Operational
EV Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
From: 6:00 pm - Saturday, July 27, 2024
To: 10:00 pm - Saturday, July 27, 2024

Work being done: Banner maintenance

Campuses affected: All Campuses

What does it mean for you?
Access to the following systems/services will be unavailable.

Students and Staff
• Online Self Service (via myBCIT)
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• Course Outlines through www.bcit.ca

Action needed: none

Staff
• Banner and Banner Document Imaging (XTender)
• HR Data Warehouse
• TM1
• BCIT Reporting (Cognos)
• Archibus
• Millenium Web Requisitioning
• Contract Analyst
• Financial Aid
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• PTS Contracts

Action needed: none

If you have any questions about this outage, please contact the Technology Service Desk at 604-412-7444 (select option #1).

Posted on Jul 25, 2024 - 10:20 PDT
BMC

BBY:
CARI

NW04

SE14
SE16
SE30
SE40
SE41
SE42
SE50
Test Huts (SE51-SE53)
SW09
Student Housing (SW10-SW16)

Posted on Jun 12, 2024 - 13:48 PDT
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024
Completed - The scheduled maintenance has been completed.
Jul 20, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 15:00 PDT
Scheduled - Chrome River will be unavailable during this upgrade which is being performed by the Vendor.
Jul 4, 08:12 PDT
Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024
Completed - The scheduled maintenance has been completed.
Jul 14, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 18:00 PDT
Scheduled - All Services unavailable

Date and time:
From: 6:00 PM Saturday, July 13, 2024
To: 8:00 AM Sunday, July 14, 2024

Work being done:
Data Centre Shutdown

What does it mean for you?
BCIT networks (wired and wireless) and all system access will be unavailable.

This means no network access from on campus or off campus.

All systems will be unavailable including but not limited to the following:

General
Online Registration through www.bcit.ca
Course and program finder through www.bcit.ca
Faculty Bios through www.bcit.ca
BCIT Public Web (a static page informing the public of outage will be displayed)

Students and Staff
myBCIT
all of myBCIT will be unavailable
- Online Self Service (i.e., lookup your grades)
- @my.bcit.ca E-mail
- The Learning Hub
Learn.bcit.ca
AppsAnywhere
network resources:
- Network (wireless and wired)
- Printing
- Network Storage

Staff
Banner - including:
- Grade Book
- PTS Contracts
- Banner Document Imaging (XTender)
- Archibus
- Millenium Web Requisitioning
- Financial Aid
Network Storage
BCIT Reporting (Cognos)
TM1 (budgeting and forecasting)
AccessAnywhere (VPN)
@bcit.ca Outlook e-mail and calendaring will be unavailable
VOIP phones

If you have any questions or concerns about this outage, please contact the Technology Service Desk 604-412-7444 (option 1).

Jul 4, 06:58 PDT
Jul 13, 2024