All Systems Operational

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:Technology Service Desk   Phone:604-412-7444
E-mail:techhelp@bcit.ca   Toll-Free:1-800-351-5533 (Canada & US only)

The IT Services Maintenance Window is every Saturday from 6:00p.m. to midnight.

Main BCIT Website ? Operational
BCIT Central Login ? Operational
Network Services ? Operational
BCIT Employee Email ? Operational
Banner Self-Serve ? Operational
Banner ? Operational
myVPN (VPN) ? Operational
AccessAnywhere (VPN) Operational
Zoom ? Operational
Workspace ? Operational
myBCIT Website ? Operational
myBCIT Mobile App Operational
The Loop (Intranet) ? Operational
Learning Hub (D2L) ? Operational
Learning Hub (D2L) via myBCIT ? Operational
ShareFile ? Operational
ShareSpace ? Operational
BCIT U-Pass Login ? Operational
SFTP ShareIn/Out ? Operational
Network File Storage ? Operational
BCIT Reporting ? Operational
WebEx ? Operational
Jabber ? Operational
Cherwell Service Management ? Operational
ChromeRiver ? Operational
Marqui CMS ? Operational
HSPnet Alberta ? Operational
HSPnet British Columbia ? Operational
HSPnet Manitoba ? Operational
HSPnet Nova Scotia ? Operational
HSPnet Ontario ? Operational
HSPnet Quebec ? Operational
HSPnet Saskatchewan ? Operational
Phone Systems Operational
myBCIT email (students, faculty and staff) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Daily myBCIT Restart May 27, 03:45-04:15 PDT
myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Posted on May 26, 06:33 PDT
Weekly Oracle Restart May 31, 04:00-04:30 PDT
Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
Posted on May 25, 06:37 PDT
Past Incidents
May 27, 2020

No incidents reported today.

May 26, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 26, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 25, 06:33 PDT
May 25, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 25, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 03:46 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 24, 06:33 PDT
@my.bcit.ca Email Maintenance
Completed - The scheduled maintenance has been completed.
May 25, 00:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 18:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 22, 20:31 PDT
Scheduled - To balance capacity amongst all message stores @my.bcit.ca email boxes will migrated.

This maintenance has been performed in the past and we anticipate that all services will be available during this time however there may be slower response times than usual!
May 22, 20:30 PDT
May 24, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 24, 04:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 23, 06:33 PDT
Weekly Oracle Restart
Completed - The scheduled maintenance has been completed.
May 24, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 04:01 PDT
Scheduled - Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
May 18, 06:37 PDT
May 23, 2020
Workspace.bcit.ca Maintenance
Completed - The scheduled maintenance has been completed.
May 23, 23:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 18:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 22, 20:31 PDT
Scheduled - Workspace.bcit.ca will be upgraded during this time and clients (students, faculty, staff) may experience a disconnection. Disconnections should be intermittent and clients will need to reconnect.
May 22, 20:25 PDT
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 23, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 22, 06:33 PDT
May 22, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 22, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 21, 06:33 PDT
May 21, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 21, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 20, 06:33 PDT
May 20, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 20, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 19, 06:33 PDT
May 19, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 19, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 18, 06:33 PDT
May 18, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 18, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 17, 06:33 PDT
May 17, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 17, 04:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 16, 06:33 PDT
Weekly Oracle Restart
Completed - The scheduled maintenance has been completed.
May 17, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 04:00 PDT
Scheduled - Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
May 11, 06:37 PDT
May 16, 2020
Banner Maintenance - May 16, 2020 6:00pm to 10:00pm
Completed - The scheduled maintenance has been completed.
May 16, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 18:02 PDT
Scheduled - From: 6:00 pm - Saturday, May 16, 2020
To: 10:00 pm - Saturday, May 16, 2020


Work done: Banner maintenance

Campuses affected: Al l Campuses

What does it mean for you?
Access to the following systems/services will be unavailable.

Students and Staff
•Online Self Service (via myBCIT)
•myBCIT email
•Online Registration through www.bcit.ca
•Course and program finder through www.bcit.ca
•Course Outlines through www.bcit.ca
•Faculty Bios through www.bcit.ca
•Skillsonline.ca

Action needed: none


Staff
•Banner and Banner Document Imaging (XTender)
•HR Data Warehouse
•TM1
•BCIT Reporting (Cognos)
•Archibus
•Millenium Web Requisitioning
•Contract Analyst
•Financial Aid
•Gradebook and Grades Entry
•Online Registration through www.bcit.ca
•Course and program finder through www.bcit.ca
•Faculty Bios through www.bcit.ca
•PTS Contracts
•CAS Authentication

Action needed: none


If you have any questions about this outage, please contact the Technology Service Desk at 604-412-7444 (select option #1).
May 14, 15:45 PDT
AccessAnywhere - May 16, 2020 05:00pm to 06:00pm
Completed - The scheduled maintenance has been completed.
May 16, 18:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 17:01 PDT
Scheduled - IT Services will be applying a patch supplied by the vendor. During the process a reboot is necessary so clients that are logged in may need to restart their AccessAnywhere session.

Downtime will be minimized and should not be longer than a couple of minutes.
May 14, 15:49 PDT
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 16, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 15, 06:33 PDT
May 15, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 15, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 14, 06:33 PDT
May 14, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 14, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 13, 06:33 PDT
May 13, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
May 13, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
May 12, 06:33 PDT
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