Commons.bcit.ca is currently unavailable
Update - We are continuing to investigate this issue.
Oct 23, 2026 - 08:08 PDT
Investigating - The team is waiting for updates and will patch as soon as possible.
This is also affecting Plesk sites
Oct 23, 2026 - 08:07 PDT

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:Service BCIT (ServiceNow)   Phone:604-412-7444Toll-Free:1-800-351-5533 (Canada & US only)
IT Services has established 2 maintenance windows to be used for performing service and/or upgrades to BCIT's Information Technology systems.

BCIT internal network: Reserved for maintenance to all major BCIT systems (e.g. Banner, Email, Network, myBCIT, etc.).
Every Saturday 18:00 - 24:00 (6pm to midnight).

BCNET (internet): Reserved for maintenance that will impact connectivity to the internet.
Every Sunday 00:00 - 06:00 (midnight to 6am).

Uptime over the past 90 days. View historical uptime.
Main BCIT Website Operational
BCIT Central Login Operational
Network Services Operational
Banner Self-Serve Operational
Banner 9 Operational
AppsAnywhere Operational
BCIT Employee Email Operational
GlobalProtect VPN Operational
AccessAnywhere (VPN) Operational
myBCIT Website Operational
myBCIT Webmail (Students, Faculty and Staff) Operational
myBCIT Email (SMTP/IMAP) Operational
myBCIT Mobile App Operational
Learning Hub (D2L) Operational
ShareSpace Operational
Network File Storage Operational
BCIT Reporting Operational
PeopleAdmin Operational
MSTeams Voice Operational
Service BCIT (service.bcit.ca) Operational
ChromeRiver / Emburse Operational
3D Assessment Sim Major Outage
Archibus Operational
Computer Lab Workstations Operational
Microsoft 365 Operational
Adobe Operational
Commons.bcit.ca Major Outage
EV Portal Operational
Millennium Operational
Apporto Operational
Contact Centre - ComputerTalk Operational
Conference Rooms - Video Systems Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Data Centre Shutdown - 2026-Oct-24 to 2026-Oct-25 Oct 24, 2026 18:00 - Oct 25, 2026 06:00 PDT

From: 6:00 PM Saturday, 2026-Oct-24
To: 6:00 AM Sunday, 2026-Oct-25

What to expect:

If you are on campus during this window, you may experience some disruption to certain BCIT systems. In particular:
• All services hosted in the SE12 Data Centre will be unavailable, including Banner and student email.
• BCIT wireless internet (Wi-Fi) may be affected under specific circumstances where you have to re-authenticate, which you will be unable to do during the shutdown.


What will still be available:
The following cloud-hosted services will remain available
• Microsoft 365 services, including staff email, Teams, and OneDrive.
• BCIT Learning Hub if accessed directly via learn.bcit.ca.

If you need to work during these times, we recommend working off campus and using a non BCIT internet connection.

Updates:
We will post reminders, progress updates, and any schedule changes here on status.bcit.ca
Posted on Oct 23, 2026 - 08:32 PDT

Burnaby Campus - SW01 Gateway Extension - Network Maintenance Dec 19, 2026 06:00-13:00 PST

From: 2026-Dec-19 at 6:00 am
Fo: 2026-Dec-19 at 5:00 pm

Affected Areas:

Building: SW01
Floors: Gateway Extension - F1, F2, F3 and F4

During this maintenance Wireless and Wired connectivity will be intermittent. This will affect both Staff and Students in the Gateway Extension of SW01, the remainder of SW01 will be unaffected.
Posted on Dec 19, 2026 - 06:00 PST

Burnaby Campus - SW01 Gateway Extension - Network Maintenance Dec 20, 2026 06:00-13:00 PST

From: 2026-Dec-20 at 6:00 am
Fo: 2026-Dec-20 at 5:00 pm

Affected Areas:

Building: SW01
Floors: Gateway Extension - F1, F2, F3 and F4

During this maintenance Wireless and Wired connectivity will be intermittent. This will affect both Staff and Students in the Gateway Extension of SW01, the remainder of SW01 will be unaffected.
Posted on Sep 17, 2026 - 08:17 PDT

Oct 24, 2026

No incidents reported today.

Oct 23, 2026

Unresolved incident: Commons.bcit.ca is currently unavailable.

Oct 22, 2026

BCIT WEBSITE AND REGISTRATION OFFLINE
Resolved - All systems have returned to normal operations.

We anticipate Flexible Learning registration will open for the Winter 2027 term next week. Further communication will be provided by Friday, October 23, 2026.
Oct 22, 07:58 PDT
Update - We are continuing to monitor for any further issues.
Oct 21, 21:39 PDT
Update - We are continuing to monitor for any further issues.
Oct 21, 21:21 PDT
Monitoring - As of 8:40PM, the BCIT website has been restored.

Flexible Learning Fall 2026 registration is back online.

We anticipate Flexible Learning registration will open for the Winter 2027 term next week.

Continue to visit this site for further updates. We commit to providing regular updates with you as we have more information to share.
Oct 21, 21:19 PDT
Update - We are continuing to investigate this issue.
Oct 21, 10:55 PDT
Update - We are continuing to investigate this issue.
Oct 21, 10:39 PDT
Update - This is to notify all BCIT employees and students that the BCIT website is temporarily offline while technical teams apply critical security updates for a widespread third-party software issue. Registration for Winter term has been delayed until further notice. Core institutional services remain unaffected.

Continue to visit this site for further updates. We commit to providing regular updates with you as we have more information to share.

Students trying to access the Learning Hub can still access it directly here: https://learn.bcit.ca/d2l/home

A further update as to when Registration will open will be shared in advance of the date and time.

We appreciate your patience as we safely restore services.
Oct 21, 10:38 PDT
Update - We are continuing to investigate this issue.
Oct 21, 09:16 PDT
Investigating - BCIT WEBSITE AND REGISTRATION OFFLINE
Oct 21, 09:16 PDT
Unplanned AppsAnywhere Maintenance
Resolved - AppsAnywhere is now available. BCIT IT Services will continue to monitor for issues.
Oct 22, 07:33 PDT
Update - Please note that as of October 21 at 8:00 pm, AppsAnywhere remains offline and is unavailable for classes.

AppsAnywhere is BCIT’s platform for delivering academic software across computer labs and online courses. Instructors use it to provide students access to specific software required in their courses.
Oct 21, 20:20 PDT
Identified - AppsAnywhere has advised that they are currently undergoing maintenance to address widespread issues. As such AppsAnywhere will be offline until the maintenance has been completed. BCIT's IT Services is in contact with AppsAnywhere and will provide updates as they become available.
Oct 21, 14:03 PDT

Oct 21, 2026

BCIT Network Connectivity Issues
Resolved - This incident has been resolved.
Oct 21, 16:20 PDT
Investigating - There have been reports from staff and students who are having difficulty access network drives/storage from off campus. This is not a widespread issue and IT Services staff are working to resolve this as quickly as possible

Students: unable to access Z: drive, Team Files, Sharein/out
The workaround is to remotely connect to a BCIT lab computer
... have Global Protect VPN running
... go to https://remoteaccess.labstats.com/BCIT
... pick from one of the 'General' lab computers
for more information see knowledge article https://bcit.service-now.com/kb/en/remotely-connecting-to-a-bcit-lab-computer?id=kb_article_view&sysparm_article=KB0011056.

Staff: this should only be affecting those who are not using a BCIT-issued device while working remotely
There is no workaround at this time

This message will be updated as further information is available
Oct 21, 08:29 PDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

Power Shutdown - 2026-Oct-18
Completed - The scheduled maintenance has been completed.
Oct 18, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 05:00 PDT
Scheduled - Campus Planning and Facilities (CPF) is shutting down the power to SE10/SE12/SE14/SE30 on Sunday October 18, 2026 from 5am to 8am as part of the SCIR project.

The IT Services Data Centre is located in SE12 and is expected to be fully operational using generator and UPS power during this CPF maintenance.
All systems should be accessible from off campus or from non-impacted buildings however, certain systems and services may be unavailable or may run slower than expected such as:
..Student email
..Banner Admin pages
..Banner Self Service Module
Oct 15, 20:21 PDT

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Linux Maintenance - Oct 10
Completed - The scheduled maintenance has been completed.
Oct 10, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 18:00 PDT
Scheduled - Maintenance is being performed and there may be intermittent outages during this maintenance window.
Oct 1, 15:14 PDT
Network Maintenance - Oct 05 to Oct 10
Completed - The scheduled maintenance has been completed.
Oct 10, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 22:00 PDT
Scheduled - 2026-Oct-09
Network changes required to align with new equipment in the Burnaby Data Center.
Short, intermittent outages may occur
Oct 1, 15:06 PDT
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