All Systems Operational

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:Technology Service Desk   Phone:604-412-7444
E-mail:techhelp@bcit.ca   Toll-Free:1-800-351-5533 (Canada & US only)

The IT Services Maintenance Window is every Saturday from 6:00p.m. to midnight.

Main BCIT Website ? Operational
BCIT Central Login ? Operational
Network Services ? Operational
Banner ? Operational
Banner Self-Serve ? Operational
AppsAnywhere ? Operational
BCIT Employee Email ? Operational
myVPN (VPN) ? Operational
AccessAnywhere (VPN) Operational
Zoom ? Operational
Workspace ? Operational
myBCIT Website ? Operational
myBCIT Webmail (Students, Faculty and Staff) ? Operational
myBCIT Email (SMTP/IMAP) ? Operational
myBCIT Mobile App Operational
The Loop (Intranet) ? Operational
Learning Hub (D2L) ? Operational
ShareFile ? Operational
ShareSpace ? Operational
BCIT U-Pass Login ? Operational
SFTP ShareIn/Out ? Operational
Network File Storage ? Operational
BCIT Reporting ? Operational
PeopleAdmin ? Operational
WebEx ? Operational
Jabber ? Operational
Phone Systems Operational
Cherwell Service Management ? Operational
ChromeRiver ? Operational
HSPnet Alberta ? Operational
HSPnet British Columbia ? Operational
HSPnet Manitoba ? Operational
HSPnet Nova Scotia ? Operational
HSPnet Ontario ? Operational
HSPnet Quebec ? Operational
HSPnet Saskatchewan ? Operational
Marqui CMS ? Operational
3D Assessment Sim ? Operational
Archibus ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Weekly Oracle Restart Nov 29, 04:00-04:30 PST
Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
Posted on Nov 23, 06:37 PST
Past Incidents
Nov 24, 2020

No incidents reported today.

Nov 23, 2020

No incidents reported.

Nov 22, 2020
Completed - The scheduled maintenance has been completed.
Nov 22, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 04:00 PST
Scheduled - Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
Nov 16, 06:37 PST
Completed - The scheduled maintenance has been completed.
Nov 22, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 18:01 PST
Scheduled - From: Saturday November 21 @6:00pm
To: Saturday November 21 @ 11:59pm

To upgrade code on the switches as recommended by the vendor

Impact:
There will be intermittent connectivity for both the wired and wireless networks from the following locations ONLY:

• ATC
• BMC
• AIC
• DTC

Burnaby
• NE01
• NE02
• NE03
• NE04
• NE06
• NW01
• NW03
• NW06
• NW05
• SE06
• GWRS (Goard Way Substation)
• SE04
• SE01
• SE02
• SW01
• SW03
• SW05
• SW02
• SE08
Nov 18, 09:57 PST
Nov 21, 2020
Completed - The scheduled maintenance has been completed.
Nov 21, 18:29 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 18:05 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 21, 18:04 PST
Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020
Completed - The scheduled maintenance has been completed.
Nov 15, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 18:00 PST
Scheduled - From: 6:00 pm - Saturday, November 14, 2020
To: 6:00 pm - Sunday, November 15, 2020

Note:
Due to the requirements for testing and data verification this upgrade extends outside the weekly maintenance window.

Work being done: Banner maintenance

Campuses affected: All Campuses

What does it mean for you?

Access to the following systems/services will be unavailable.

Students and Staff
• Online Self Service (via myBCIT)
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• Course Outlines through www.bcit.ca

Action needed: none

Staff
• Banner and Banner Document Imaging (XTender)
• HR Data Warehouse
• TM1
• BCIT Reporting (Cognos)
• Archibus
• Millenium Web Requisitioning
• Contract Analyst
• Financial Aid
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• PTS Contracts
• CAS Authentication

Action needed: none

If you have any questions about this outage, please contact the Technology Service Desk at 604-412-7444 (select option #1).
Nov 10, 11:14 PST
Completed - The scheduled maintenance has been completed.
Nov 15, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 04:00 PST
Scheduled - Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
Nov 9, 06:37 PST
Nov 14, 2020
Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.

Nov 10, 2020

No incidents reported.