Update - BCIT employee Microsoft services like Outlook email continue to be gradually restored. Critical teaching and learning tools remain online and accessible.
Microsoft is reporting continued recovery progress. However, some users may continue to experience delayed email delivery while Microsoft works to restore the remaining affected services.
We thank the BCIT community for your flexibility and understanding as we navigate these service disruptions.
Nov 13, 2026 - 15:20 PST
Microsoft is reporting continued recovery progress. However, some users may continue to experience delayed email delivery while Microsoft works to restore the remaining affected services.
We thank the BCIT community for your flexibility and understanding as we navigate these service disruptions.
Nov 13, 2026 - 15:20 PST
Monitoring - Microsoft services like Outlook email are gradually being restored. Microsoft is reporting continued recovery progress across affected regions. Some users may continue to experience intermittent access issues or delayed email delivery as mitigation progresses across the remaining affected infrastructure.
Nov 13, 2026 - 06:47 PST
Nov 13, 2026 - 06:47 PST
Identified - Microsoft is currently testing a solution to the issue. Meanwhile we acknowledge that the outage may be more widespread and may also impact other Microsoft services at BCIT:
Exchange Online
Microsoft Teams
SharePoint Online
Microsoft Copilot 365
Microsoft Defender XDR
Nov 12, 2026 - 12:46 PST
Exchange Online
Microsoft Teams
SharePoint Online
Microsoft Copilot 365
Microsoft Defender XDR
Nov 12, 2026 - 12:46 PST
Investigating - Microsoft are currently investigating issues with Exchange Email. This issue is impacting BCIT employee email.
Nov 12, 2026 - 10:29 PST
Nov 12, 2026 - 10:29 PST
About This Site
If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:
Web:Service BCIT (ServiceNow) Phone:604-412-7444Toll-Free:1-800-351-5533 (Canada & US only)IT Services has established 2 maintenance windows to be used for performing service and/or upgrades to BCIT's Information Technology systems.
BCIT internal network: Reserved for maintenance to all major BCIT systems (e.g. Banner, Email, Network, myBCIT, etc.).
Every Saturday 18:00 - 24:00 (6pm to midnight).
BCNET (internet): Reserved for maintenance that will impact connectivity to the internet.
Every Sunday 00:00 - 06:00 (midnight to 6am).
Main BCIT Website
Operational
BCIT Central Login
Operational
Network Services
Operational
Banner Self-Serve
Operational
Banner 9
Operational
AppsAnywhere
Operational
BCIT Employee Email
Degraded Performance
GlobalProtect VPN
Operational
AccessAnywhere (VPN)
Operational
myBCIT Website
Operational
myBCIT Webmail (Students, Faculty and Staff)
Operational
myBCIT Email (SMTP/IMAP)
Operational
myBCIT Mobile App
Operational
Learning Hub (D2L)
Operational
ShareSpace
Operational
Network File Storage
Operational
BCIT Reporting
Operational
PeopleAdmin
Operational
MSTeams Voice
Degraded Performance
Service BCIT (service.bcit.ca)
Operational
ChromeRiver / Emburse
Operational
3D Assessment Sim
Major Outage
Archibus
Operational
Computer Lab Workstations
Operational
Microsoft 365
Degraded Performance
Adobe
Operational
Commons.bcit.ca
Operational
EV Portal
Operational
Millennium
Operational
Apporto
Operational
Contact Centre - ComputerTalk
Operational
Conference Rooms - Video Systems
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Burnaby Campus - SW01 Gateway Extension - Network Maintenance Dec 19, 2026 06:00-13:00 PST
From: 2026-Dec-19 at 6:00 am
Fo: 2026-Dec-19 at 5:00 pm
Affected Areas:
Building: SW01
Floors: Gateway Extension - F1, F2, F3 and F4
During this maintenance Wireless and Wired connectivity will be intermittent. This will affect both Staff and Students in the Gateway Extension of SW01, the remainder of SW01 will be unaffected.
Posted on Dec 19, 2026 - 06:00 PST
Fo: 2026-Dec-19 at 5:00 pm
Affected Areas:
Building: SW01
Floors: Gateway Extension - F1, F2, F3 and F4
During this maintenance Wireless and Wired connectivity will be intermittent. This will affect both Staff and Students in the Gateway Extension of SW01, the remainder of SW01 will be unaffected.
Posted on Dec 19, 2026 - 06:00 PST
Burnaby Campus - SW01 Gateway Extension - Network Maintenance Dec 20, 2026 06:00-13:00 PST
From: 2026-Dec-20 at 6:00 am
Fo: 2026-Dec-20 at 5:00 pm
Affected Areas:
Building: SW01
Floors: Gateway Extension - F1, F2, F3 and F4
During this maintenance Wireless and Wired connectivity will be intermittent. This will affect both Staff and Students in the Gateway Extension of SW01, the remainder of SW01 will be unaffected.
Posted on Sep 17, 2026 - 08:17 PDT
Fo: 2026-Dec-20 at 5:00 pm
Affected Areas:
Building: SW01
Floors: Gateway Extension - F1, F2, F3 and F4
During this maintenance Wireless and Wired connectivity will be intermittent. This will affect both Staff and Students in the Gateway Extension of SW01, the remainder of SW01 will be unaffected.
Posted on Sep 17, 2026 - 08:17 PDT