All Systems Operational

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:Technology Service Desk   Phone:604-412-7444
E-mail:techhelp@bcit.ca   Toll-Free:1-800-351-5533 (Canada & US only)

The IT Services Maintenance Window is every Saturday from 6:00p.m. to midnight.

Main BCIT Website ? Operational
BCIT Central Login ? Operational
Network Services ? Operational
BCIT Employee Email ? Operational
Banner Self-Serve ? Operational
Banner ? Operational
myVPN (VPN) ? Operational
AccessAnywhere (VPN) Operational
Zoom ? Operational
Workspace ? Operational
myBCIT Website ? Operational
myBCIT Mobile App Operational
The Loop (Intranet) ? Operational
Learning Hub (D2L) ? Operational
Learning Hub (D2L) via myBCIT ? Operational
ShareFile ? Operational
ShareSpace ? Operational
BCIT U-Pass Login ? Operational
SFTP ShareIn/Out ? Operational
Network File Storage ? Operational
BCIT Reporting ? Operational
WebEx ? Operational
Jabber ? Operational
Cherwell Service Management ? Operational
ChromeRiver ? Operational
Marqui CMS ? Operational
HSPnet Alberta ? Operational
HSPnet British Columbia ? Operational
HSPnet Manitoba ? Operational
HSPnet Nova Scotia ? Operational
HSPnet Ontario ? Operational
HSPnet Quebec ? Operational
HSPnet Saskatchewan ? Operational
3D Assessment Sim ? Operational
Phone Systems Operational
myBCIT email (students, faculty and staff) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Daily myBCIT Restart Jul 17, 03:45-04:15 PDT
myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Posted on Jul 16, 06:33 PDT
Weekly Oracle Restart Jul 19, 04:00-04:30 PDT
Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
Posted on Jul 13, 06:37 PDT
Banner / Self Service Upgrade - July 24-26 2020 Jul 24, 18:00 - Jul 26, 18:00 PDT
From: 6:00 pm - Friday July 24, 2020
To: 6:00 pm - Sunday July 26, 2020

Note:
Due to the requirements for testing and data verification this upgrade extends outside the weekly maintenance window.

Work being done: Banner maintenance

Campuses affected: All Campuses

What does it mean for you?

Access to the following systems/services will be unavailable.

Students and Staff
• Online Self Service (via myBCIT)
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• Course Outlines through www.bcit.ca
• Faculty Bios through www.bcit.ca

Action needed: none

Staff
• Banner and Banner Document Imaging (XTender)
• HR Data Warehouse
• TM1
• BCIT Reporting (Cognos)
• Archibus
• Millenium Web Requisitioning
• Contract Analyst
• Financial Aid
• Online Registration through www.bcit.ca
• Course and program finder through www.bcit.ca
• Faculty Bios through www.bcit.ca
• PTS Contracts
• CAS Authentication

Action needed: none

If you have any questions about this outage, please contact the Technology Service Desk at 604-412-7444 (select option #1).
Posted on Jul 8, 11:46 PDT
Past Incidents
Jul 16, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 16, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 15, 06:33 PDT
Jul 15, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 15, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 14, 06:33 PDT
Jul 14, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 14, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 13, 06:33 PDT
Jul 13, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 13, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 12, 06:33 PDT
Jul 12, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 12, 04:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 11, 06:33 PDT
Weekly Oracle Restart
Completed - The scheduled maintenance has been completed.
Jul 12, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 04:00 PDT
Scheduled - Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
Jul 6, 06:37 PDT
Jul 11, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 11, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 10, 06:33 PDT
Jul 10, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 10, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 9, 06:33 PDT
Jul 9, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 9, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 8, 06:33 PDT
Jul 8, 2020
Loop Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 20:23 PDT
Verifying - Verification is currently underway for the maintenance items.
Jul 8, 20:22 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 20:00 PDT
Scheduled - The loop will be available intermittently during maintenance on July 8, 2020 between 8:00pm and 10:00pm
Jul 8, 13:20 PDT
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 8, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 7, 06:33 PDT
Jul 7, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 7, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 03:46 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 6, 06:33 PDT
Jul 6, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 6, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 5, 06:33 PDT
Jul 5, 2020
myBCIT email mailbox maintenance
Completed - The scheduled maintenance has been completed.
Jul 5, 23:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 21:00 PDT
Scheduled - Maintenance: Migrate mailboxes to increase capacity amongst all available myBCIT message stores.

myBCIT email services will be available during the maintenance. It is possible a user may notice a slower response if a mailbox is accessed while it is being migrated. The time to complete the migration of a single mailbox will depend on its size.
Jul 3, 08:40 PDT
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 5, 04:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 03:46 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 4, 06:33 PDT
Weekly Oracle Restart
Completed - The scheduled maintenance has been completed.
Jul 5, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 04:00 PDT
Scheduled - Oracle database servers are restarted weekly. During this period, Banner and all related/dependent services will be unavailable.
Jun 29, 06:37 PDT
Jul 4, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 4, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 3, 06:33 PDT
Jul 3, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 3, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 03:45 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 2, 06:33 PDT
Jul 2, 2020
Daily myBCIT Restart
Completed - The scheduled maintenance has been completed.
Jul 2, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 03:46 PDT
Scheduled - myBCIT will be restarted daily as a temporary workaround to ongoing issues. This is scheduled to begin at 3:55 AM and service should be completely restored by 4:10 AM (4:45 AM on Sundays).
Jul 1, 06:33 PDT
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