All Systems Operational

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:IT Service Catalogue   Phone:604-412-7444
E-mail:techhelp@bcit.ca   Toll-Free:1-800-351-5533 (Canada & US only)

IT Services has established 2 maintenance windows to be used for performing service and/or upgrades to BCIT's Information Technology systems.

BCIT internal network: Reserved for maintenance to all major BCIT systems (e.g. Banner, Email, Network, myBCIT, etc.).
Every Saturday 18:00 - 24:00 (6pm to midnight).

BCNET (internet): Reserved for maintenance that will impact connectivity to the internet.
Every Sunday 00:00 - 06:00 (midnight to 6am).

Main BCIT Website ? Operational
BCIT Central Login ? Operational
Network Services ? Operational
Banner Self-Serve ? Operational
Banner 9 ? Operational
AppsAnywhere ? Operational
BCIT Employee Email ? Operational
myVPN (VPN) ? Operational
AccessAnywhere (VPN) Operational
Zoom ? Operational
Workspace ? Operational
myBCIT Website ? Operational
myBCIT Webmail (Students, Faculty and Staff) ? Operational
myBCIT Email (SMTP/IMAP) ? Operational
myBCIT Mobile App Operational
The Loop (Intranet) ? Operational
Learning Hub (D2L) ? Operational
ShareFile ? Operational
ShareSpace ? Operational
SFTP ShareIn/Out ? Operational
Network File Storage ? Operational
BCIT Reporting ? Operational
PeopleAdmin ? Operational
WebEx ? Operational
Jabber ? Operational
Phone Systems Operational
Cherwell Service Management ? Operational
ChromeRiver ? Operational
HSPnet Alberta ? Operational
HSPnet British Columbia ? Operational
HSPnet Manitoba ? Operational
HSPnet Nova Scotia ? Operational
HSPnet Ontario ? Operational
HSPnet Quebec ? Operational
HSPnet Saskatchewan ? Operational
3D Assessment Sim ? Operational
Archibus ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Maintenance - 2022-June-11 Jun 11, 18:00 - Jun 12, 03:00 PDT
Network maintenance is required which will cause an outage as components are replaced/upgraded. This outage will impact access to BCIT systems/services from:
.. on campus (both wired and wireless)
.. off campus (incoming from internet)

Please Note: This outage extends outside the regular maintenance window due to the complexity of the work.

Posted on Apr 8, 14:38 PDT
Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
Completed - The scheduled maintenance has been completed.
May 14, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:01 PDT
Scheduled - Wired and Wireless network connectivity to the following campuses/buildings will experience connectivity issues during this maintenance:

AIC Campus
DTC Campus
BMC Campus

BBY Campus buildings:
SE01
SE02
SE04
SE06
SE09
SE10
SE12
SE14
SE16
SE30
SE40
SE41
SE42
SE50
CARI
GWRS ( Campus Hydro station )
Student Housing (SW10,11,12,13,14,15,16)
Test Huts

NE01
NE02
NE03
NE04
NE06
NE07
NE08
NE09
NE10
NE12
NE16
NE18
NE20
NE22
NE23
NE24
NE25
NE28

NW01
NW03
NW04
NW05
NW06

May 12, 10:58 PDT
May 13, 2022
May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.