Partial System Outage

About This Site

If you are having difficulties with systems that are not listed below, please contact the IT Service Desk directly:

Web:IT Service Catalogue   Phone:604-412-7444
E-mail:itshelp@bcit.ca   Toll-Free:1-800-351-5533 (Canada & US only)

IT Services has established 2 maintenance windows to be used for performing service and/or upgrades to BCIT's Information Technology systems.

BCIT internal network: Reserved for maintenance to all major BCIT systems (e.g. Banner, Email, Network, myBCIT, etc.).
Every Saturday 18:00 - 24:00 (6pm to midnight).

BCNET (internet): Reserved for maintenance that will impact connectivity to the internet.
Every Sunday 00:00 - 06:00 (midnight to 6am).

Main BCIT Website ? Operational
BCIT Central Login ? Operational
Network Services ? Operational
Banner Self-Serve ? Operational
Banner 9 ? Operational
AppsAnywhere ? Operational
BCIT Employee Email ? Operational
myVPN (VPN) ? Operational
AccessAnywhere (VPN) Operational
Zoom ? Operational
Workspace ? Operational
myBCIT Website ? Operational
myBCIT Webmail (Students, Faculty and Staff) ? Operational
myBCIT Email (SMTP/IMAP) ? Operational
myBCIT Mobile App Operational
The Loop (Intranet) ? Operational
Learning Hub (D2L) ? Operational
ShareSpace ? Operational
SFTP ShareIn/Out ? Operational
Network File Storage ? Operational
BCIT Reporting ? Operational
PeopleAdmin ? Operational
Jabber ? Operational
Phone Systems Operational
Cherwell Service Management ? Operational
ChromeRiver ? Operational
HSPnet Alberta ? Operational
HSPnet British Columbia ? Operational
HSPnet Manitoba ? Operational
HSPnet Nova Scotia ? Operational
HSPnet Ontario ? Operational
HSPnet Quebec ? Operational
HSPnet Saskatchewan ? Major Outage
3D Assessment Sim ? Operational
Archibus ? Operational
Computer Lab Workstations ? Operational
Microsoft 365 ? Operational
Adobe ? Operational
Commons.bcit.ca ? Operational
EV Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 12, 2024
Completed - The scheduled maintenance has been completed.
May 12, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 18:00 PDT
Scheduled - In order to keep up with security standards, and to stay in compliance with vendor support we are in need of upgrading the network switches (including both the copper and fiber switches) at the following locations:
.. ATC Campus
.. AIC Campus
.. DTC – All Floors
.. DTC – Citrix environment

These locations will experience Wireless (WiFi) and Wired network outages as we perform some software upgrades and subsequent testing and redundancy checks.

All connectivity will resume when the upgrades are complete.

May 9, 14:56 PDT
May 11, 2024
May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.